Our Services
Katana Design can offer your company more than just a nice website. Below are some of the services we offer. If you have any IT needs that are not mentioned below, please do get in contact with us and we'll try to accommodate your needs.
Website Design
With over 10 years of experience Katana Design can build a site to meet the business requirements of your company. We specialise in building sites for SMEs and using the latest development techniques we can produce a first-rate web site very quickly. We can offer the following features for a website so let your mind run riot.
- Web Hosting
- Email Services
- Domain Registration
- Database (mySQL)
- E-Commerce (including PayPal & Credit Card integration)
- Flash Animation
- SMS Gateway (so you can text via your website)
- RSS Feeds (so your customers can keep up to date with developments)
- Video Streaming
- Audio Streaming
- ...and much more
Magento E-Commerce
Magento eCommerce is the world's most popular open source ecommerce platform and is currently used by companies as diverse as Time Out, Myla, HoMedics, Lodger and Alpedia.
Whilst the Enterprise Edition costs around $11,000 a year, their Community version is free and there is enough functionality to run a small business online. There are also thousands of extensions that can be installed, some are free and some do have a cost. However, that is usually under £100.
Two examples are :
- Postcode Lookup - Quickly looks up a customer's address after they simply enter their postcode. This speeds up the sales process and also helps eliminate the problems of mistyped addresses
- Help Desk - Customers can raise tickets if they have a problem and even link them to specific orders. They can then see a full lifecycle of the problem being dealt with. Tickets can even be raised by a customer sending an email to your support mailbox and if they are registered the ticket will automatically be linked to their account.
Magento costs only as much as the company installing it charge for development. Therefore a basic site can cost under £1000 and that includes setting up a PayPal gateway.
Call us now to discuss how you want to take your business digital.
Network Design & Security
A lot of small businesses these days use wireless (WiFi) networks as they are easy to setup and don't require the building to be ripped apart to lay ethernet cabling. However, many wireless networks are set up incorrectly and are often unsecure (no encryption and even having the router left with the default password).
If you are considering setting up a WiFi network or even if you are thinking of putting in an Ethernet network, we can come and survey your premises and advise you a solution. In the case of WiFi, we have the expertise to source the hardware, setup the netork, secure it and also to configure your PCs (and install the network cards if needed).
If you already have a WiFi network installed but you are worried about its security then a short technical survey later and we can set you mind at ease.
IT Services
Many small companies do not have the financial resources to setup their computers and maintain them. Therefore it makes sense to outsource this to a third-party. Katana Design have the experience to fulfil the following:
- Advise you on the correct computer equipment to purchase
- To set-up and configure your computer equipment
- Assist you in keeping your computers uptodate with the latest software patches
- Advise you on backup & disaster recovery (its still amazing how many companies NEVER back up their critical data)
- Advise you on Internet Connectivity
- Advise you on your IT staff rules & guidelines
- ... and much more
Computer Security
In this day and age is it not just physical security a company needs to guard its computers against but also attacks via the Internet and infection from viruses. Despite many articles in the press, in shops and even on television it is amazing how many people still don't have Anti-Virus software on their PC's or a Firewall on the network. They will also download and install software from unknown or even illegal sources, which creates a whole new set of problems. We can advise and assist you on the the following:
- Anti-Virus Software
- Firewalls
- Anti-Spyware Software
- Staff Guidelines on use of Email, Internet and Software
- Disaster Recovery
- Cleansing Procedures
- ... and much more
Staff Training
Despite friendly manuals and tutorials many people still struggle to use PCs, Windows can be daunting and the software packages these days (even email) can prove baffling. We can supply training (at your office) for staff on a wide range of software packages. We keep our sessions to the basics and we can tailor classes to your staff's specific needs. We can cover the following:
- Basic operation of Windows (XP, Vista & Windows 7)
- Microsoft Office (Word, Excel & Powerpoint)
- Use of Email (Using the email application, how to write emails, how to deal with attachments, advice on spam, phishing and other scams)
- Use of the Internet (Covering basic browser usage*, how to use search engines, how to protect yourself against fraud etc)
- ... and much more
Afterward
The above services are by no means the limit which we can offer. If you have, or think you have, an IT requirement not mentioned then please do contact us and we can discuss your needs.